We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. All unworn, unused merchandise accompanied by the original purchase receipt can be returned for a full refund within 14 days of delivery. Items returned past the 14 days will only be eligible for a store credit. Any items after 45 days will no longer be valid for return, exchange, or store credit.
Any item marked as Final Sale cannot be returned or exchanged. Should you have any questions prior to purchasing, we are always happy to assist at firstname.lastname@example.org.
To start your return please click here. You will need your order number and your shipping zip code to submit your return.
Due to Covid-19, all returns are experiencing processing delays and in accordance with guidelines from the CDC, state and local officials, all returns must be held for 48 hours prior to processing.
If you purchased your OLIPHANT item from a boutique, please contact them directly to coordinate a return.
Please allow 14 business days* from return shipment date to process your return and 5-7 additional days to appear on your credit card statement. Please note, during spring and summer seasons, it can take an additional 1-2 days for your return to be processed.